Privacy Policy

Last Updated: September 30, 2026

Spillane Bookkeeping & Payroll, LLC, doing business as CEO Haus (“CEO Haus,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, process, store, and share information when you visit CEOHaus.com, interact with our websites or online content, complete an assessment or questionnaire, download a resource, subscribe to our communications, apply for or purchase our services, participate in a program, or otherwise interact with CEO Haus.
This Privacy Policy applies to information collected through CEO Haus websites, forms, assessments, applications, client portals, communications, services, and other online tools we operate or use in connection with our business.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT
We may collect information in several ways.

Information You Provide Directly

You may voluntarily provide information when you:
- Contact us
- Complete a contact, inquiry, application, or intake form
- Complete a quiz, assessment, diagnostic, or questionnaire
- Complete a Growth Opportunity Checkup or similar interactive resource
- Schedule a consultation or discovery call
- Apply for or purchase services
- Become a client
- Download a free resource
- Subscribe to email communications
- Participate in surveys or provide feedback
- Communicate with us by email, social media, direct message, video call, or other means
- Submit files, documents, links, reports, analytics, or other materials
- Participate in consulting, Growth Ops, systems, automation, or other CEO Haus services

Depending on your interaction with us, this information may include:

Contact information, such as your name, email address, telephone number, mailing address, business name, website, and social media profiles.

Business information, such as your business model, offers, services, products, team structure, systems, processes, audience, customers, marketing activities, goals, challenges, and operational information.
Financial and commercial information, such as revenue ranges, revenue streams, pricing, sales volume, average transaction or deal value, pipeline information, conversion rates, renewals, recurring revenue, sponsorship or partnership revenue, affiliate revenue, margins or costs where relevant, and other business-performance information you choose to provide.
Sales and marketing information, such as lead sources, sales pipeline data, customer journeys, marketing channels, campaigns, partnerships, brand deals, launches, email performance, audience data, and related metrics.
Client information and materials, such as project information, documents, databases, workflows, meeting notes, recordings or transcripts where applicable, dashboards, reports, analytics, business systems, and other materials necessary to provide our services.
Payment and transaction information, such as billing details, transaction records, payment status, and information necessary to process purchases. Payment-card information may be collected and processed directly by third-party payment processors rather than stored directly by CEO Haus.
You are responsible for ensuring that you have the right to provide any information you submit to us, including information relating to your employees, contractors, customers, clients, audience members, or other third parties.

2. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website or interact with certain online services, we and our technology providers may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location derived from IP address
- Referring website or source
- Pages viewed
- Links clicked
- Date and time of visits
- Website interactions
- Cookie or similar identifiers
- Marketing and attribution information

We may collect this information through cookies, pixels, tags, log files, analytics technologies, and similar tools.
We use this information to operate and improve our website, understand how visitors interact with our content, measure marketing effectiveness, troubleshoot technical issues, prevent fraud or misuse, and improve our services.

3. HOW WE USE YOUR INFORMATION
We may use information we collect to:
- Provide products, services, consulting, and support
- Respond to inquiries and communications
- Evaluate inquiries and applications
- Determine whether CEO Haus services may be appropriate for a prospective client
- Deliver assessments, quizzes, diagnostics, reports, or other interactive resources
- Analyze business operations, revenue models, growth opportunities, systems, processes, and performance
- Identify potential operational or commercial opportunities, constraints, gaps, or areas for improvement
- Develop recommendations, strategies, plans, workflows, systems, and automations
- Establish business-performance baselines
- Measure and report on project or engagement performance
- Track revenue attribution or other agreed performance metrics for client engagements
- Prepare reports, summaries, dashboards, and recommendations
- Manage client relationships and projects
- Process payments and maintain transaction records
- Deliver purchased products or resources
- Schedule meetings and communicate with clients and prospective clients
- Send transactional, administrative, or service-related communications
- Send marketing communications where permitted
- Personalize our website, content, communications, and services
- Analyze website and marketing performance
- Improve CEO Haus products, services, processes, and customer experience
- Maintain business and accounting records
- Detect or prevent fraud, abuse, security incidents, or unlawful activity
- Enforce our contracts, terms, policies, or legal rights
- Comply with legal, tax, accounting, regulatory, or contractual obligations
We may also use aggregated or de-identified information that does not reasonably identify you for analytics, research, service improvement, planning, benchmarking, and other legitimate business purposes.
4. ARTIFICIAL INTELLIGENCE AND AUTOMATED TOOLS
CEO Haus uses artificial intelligence, automation, and other technology tools as part of our business operations and services.
Depending on the nature of your interaction with us, information you provide may be processed using artificial intelligence or automated tools to assist with activities such as:
- Analyzing information
- Summarizing documents, forms, meetings, or communications
- Organizing information
- Identifying patterns, opportunities, or potential issues
- Conducting research
- Supporting business or operational analysis
- Preparing draft recommendations
- Generating reports or summaries
- Supporting workflow automation
- Creating or improving business systems and processes
- Preparing client deliverables
- Supporting internal administrative activities
We may use third-party artificial intelligence and technology providers to perform these functions.
AI-generated output may be incomplete, inaccurate, or require additional context. Where appropriate, CEO Haus uses human review and professional judgment before relying on AI-generated information for material client recommendations or decisions.
Unless expressly agreed otherwise, CEO Haus does not represent that automated or AI-generated analysis constitutes legal, financial, accounting, medical, or other regulated professional advice.
We take reasonable steps to use AI and automation tools in a manner appropriate to the information being processed. However, no third-party technology platform can be guaranteed to be completely secure.
5. ASSESSMENTS, QUIZZES, APPLICATIONS, AND DIAGNOSTIC TOOLS
CEO Haus may offer assessments, quizzes, questionnaires, diagnostic tools, calculators, checkups, or similar interactive resources.
Information submitted through these tools may be used to:
- Generate or provide a result
- Identify potential areas of opportunity
- Personalize recommendations or communications
- Evaluate potential fit for CEO Haus services
- Segment or organize inquiries
- Improve our services and resources
- Follow up regarding relevant CEO Haus products or services, where permitted
Results generated through assessments or diagnostic tools are intended to provide general, directional information based on the information submitted.
They should not be interpreted as a comprehensive diagnosis, guarantee, prediction, or professional determination of your business performance or future results.
6. CLIENT DATA AND THIRD-PARTY INFORMATION
In providing Growth Ops, consulting, systems, automation, implementation, and related services, CEO Haus may receive access to client-controlled systems and information.
This may include information relating to a client's:
- Customers
- Prospective customers
- Employees
- Contractors
- Business partners
- Brand partners
- Vendors
- Audience
- Leads
- Sales pipeline
- Transactions
- Projects
When CEO Haus processes this information on behalf of a client, the client remains responsible for determining whether it has the appropriate rights, permissions, notices, and legal basis to collect and provide that information to CEO Haus.
CEO Haus uses client-provided information for the purpose of performing the services requested, operating the engagement, meeting contractual obligations, and other legitimate business purposes consistent with the client relationship.
7. HOW WE SHARE INFORMATION
We do not sell personal information in exchange for money.
We may share information with third-party service providers that help us operate CEO Haus and provide our services.
These providers may include companies providing:
- Website hosting
- Cloud storage
- Email and communications
- Customer relationship management
- Form and survey tools
- Scheduling
- Project and workspace management
- Artificial intelligence
- Automation
- Analytics
- Accounting and bookkeeping
- Payment processing
- Client management
- Video conferencing
- File storage
- Marketing
- Advertising
- Affiliate tracking
- Data analysis
- Security and fraud prevention
- Other technology or professional services
We may provide these providers only the information reasonably necessary for them to perform services for us or support the functions for which they are used.
The specific technology providers used by CEO Haus may change as our business and technology stack evolve.
We may also disclose information when reasonably necessary to:
- Comply with applicable law, regulation, legal process, subpoena, court order, or governmental request
- Protect our rights, property, security, or interests
- Protect the safety or rights of another person
- Investigate fraud, security incidents, or suspected unlawful activity
- Enforce contracts or policies
- Establish, exercise, or defend legal claims
If CEO Haus is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
8. THIRD-PARTY SERVICE PROVIDERS
CEO Haus uses third-party software and service providers to operate our business.
Depending on the services you use and how you interact with us, your information may be processed through providers used for functions such as website hosting, forms, CRM, payments, accounting, email, scheduling, cloud storage, workspace management, automation, artificial intelligence, analytics, marketing, and social media.
Our technology stack changes periodically. Third-party providers process information according to their own privacy policies, terms, security practices, and data-processing arrangements.
We encourage you to review the privacy practices of third-party services when appropriate.
9. PAYMENT INFORMATION
Payments may be processed through third-party payment processors.
CEO Haus generally does not directly store complete credit or debit card numbers when payment information is submitted directly through a third-party payment processor.
Payment processors may collect information necessary to process your transaction and are responsible for handling that information according to their own terms and privacy practices.
10. EMAIL AND MARKETING COMMUNICATIONS
We may send you administrative, transactional, or relationship communications relating to an inquiry, purchase, resource request, application, scheduled call, client engagement, or other interaction with CEO Haus.
We may also send marketing communications about CEO Haus services, resources, programs, content, or offers when permitted by applicable law and consistent with the preferences you have provided.
You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in those emails or by contacting us.
Unsubscribing from marketing communications does not prevent us from sending communications necessary to fulfill a transaction, respond to an inquiry, administer an active client relationship, provide requested information, or communicate regarding legal or administrative matters.
Commercial email sent by CEO Haus is intended to comply with applicable requirements governing commercial electronic communications.
11. COOKIES, ANALYTICS, AND ADVERTISING
We may use cookies, pixels, analytics tools, and similar technologies to:
- Operate our website
- Remember preferences
- Understand website usage
- Measure traffic and engagement
- Determine how visitors found us
- Measure marketing and campaign performance
- Improve content and user experience
- Support advertising or retargeting activities where applicable
Some of these technologies may be provided by third parties.
Depending on your browser, device, jurisdiction, and the technologies in use, you may be able to limit or disable certain tracking through browser settings, device settings, cookie controls, or the privacy controls provided by relevant third-party platforms.
Disabling cookies or similar technologies may affect the functionality of certain website features.
12. SOCIAL MEDIA AND THIRD-PARTY PLATFORMS
CEO Haus maintains a presence on third-party platforms such as social media networks and may communicate with users through those platforms.
Information you provide through a third-party platform is also subject to that platform's privacy policy and terms.
CEO Haus does not control how third-party platforms collect, use, store, or share information.
13. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
- Provide services
- Maintain our relationship with you
- Fulfill the purposes described in this Privacy Policy
- Maintain appropriate business records
- Comply with tax, accounting, contractual, and legal obligations
- Resolve disputes
- Enforce agreements
- Establish or defend legal claims
- Protect against fraud or abuse
Retention periods may vary depending on the type of information, the nature of our relationship, applicable legal requirements, and legitimate business needs.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to technical and legal limitations.
14. DATA SECURITY
We use commercially reasonable administrative, organizational, and technical measures designed to protect information from unauthorized access, disclosure, alteration, misuse, or destruction.
These measures may include access controls, authentication, reputable third-party service providers, and other safeguards appropriate to the nature of the information being processed.
However, no website, network, electronic communication, cloud platform, or data-storage system can be guaranteed to be completely secure.
You provide information electronically at your own risk.
15. INTERNATIONAL DATA TRANSFERS
CEO Haus is based in the United States.
Some service providers we use may process or store information in the United States or other countries.
If you access CEO Haus services from outside the United States, your information may be transferred to and processed in countries with privacy laws that differ from those in your jurisdiction.
Where required, we or our service providers may use appropriate mechanisms for international transfers of personal information.
16. YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable law, you may have rights regarding your personal information, which may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request a copy of certain information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Opt out of certain targeted advertising or data-sharing practices where applicable
- Appeal certain privacy-request decisions where applicable
These rights are not absolute and may be subject to legal exceptions, verification requirements, or retention obligations.
To submit a privacy request, contact us using the information provided below.
We may need to verify your identity before fulfilling certain requests.
Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification.
17. CHILDREN'S PRIVACY
CEO Haus services are intended for adults and businesses and are not directed toward children.
We do not knowingly collect personal information from children under 13 through our website or services.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review and address the situation.
18. THIRD-PARTY WEBSITES AND LINKS
Our website, resources, communications, or services may contain links to third-party websites, tools, platforms, or services.
CEO Haus is not responsible for the privacy practices, security, content, or policies of third parties.
We encourage you to review the privacy policies and terms of any third-party service you choose to use.
19. BUSINESS RESULTS AND ANALYTICAL INFORMATION
As part of CEO Haus services, we may analyze business information, performance data, revenue information, conversion data, operational metrics, or other commercial information provided by clients.
This information may be used to establish baselines, measure performance, evaluate strategies, calculate agreed performance metrics, determine revenue attribution, prepare reports, and provide consulting or Growth Ops services.
Any projections, estimates, scenarios, opportunity calculations, recommendations, or potential revenue impacts are informational and are not guarantees of future results.
Actual business results depend on numerous factors outside CEO Haus's control.
20. AGGREGATED AND DE-IDENTIFIED INFORMATION
We may create aggregated, statistical, or de-identified information derived from information collected through our business.
We may use this information for purposes such as:
- Understanding trends
- Improving services
- Developing frameworks or methodologies
- Internal benchmarking
- Business planning
- Research
- Educational content
We will not intentionally disclose confidential client information or identify a client publicly through such use unless we have permission or another lawful basis to do so.
21. CONFIDENTIALITY
Information shared as part of a paid client engagement may also be subject to confidentiality provisions contained in the applicable client agreement.
If there is a conflict between this Privacy Policy and specific contractual confidentiality obligations applicable to a client engagement, the applicable written agreement will govern to the extent of that conflict.
22. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our business, services, technology, legal requirements, or data practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
Material changes may also be communicated through additional notice where appropriate or required by law.
Your continued use of our website or services after an updated Privacy Policy becomes effective is subject to the updated policy, to the extent permitted by applicable law.
23. QUESTIONS, REQUESTS, OR COMPLAINTS
If you have questions about this Privacy Policy, our privacy practices, or information we maintain about you, or if you would like to exercise an applicable privacy right, contact:
CEO Haus
Spillane Bookkeeping & Payroll, LLC DBA CEO Haus
Email: lori@ceohaus.com
Mailing Address: 18 Windsor Dr. Merrimack, NH 03054