You know what’s slowing everyone down, what your team keeps working around, and which system you’d rather never explain to another human again. Knowing what’s wrong and having the time to actually fix it are two completely different problems. So pick the worst one. I’ll build it properly around the way your business actually works.
you know your system is broken
the solo build
THE LATER PROBLEM
THE TIME SUCK
THE MESS
THE DEPENDANCY
THE REPEAT
THE WORKAROUND
It's been on the to-do list forever.
You waste time every week on issues.
You tried to fix it but it just got worse.
It still needs you in order to run.
You keep explaining it.
Your team avoids the official system.
You do not need to rebuild your entire business right now. You just need this one thing to finally stop being a pain in the ass.
YOU'VE PROBABLY BEEN HERE AWHILE
THERE'S ALWAYS ONE THING THAT MAKES YOU WANT TO THROW YOUR LAPTOP
Who owns each step What triggers the workflow What information needs to move Where your team currently gets stuck What can be automated What should stay human What the team actually needs to see What happens when something goes wrong
i look at:
I’m not dropping a template into your workspace and telling your team to figure out how to behave like it. I look at how this piece of your business actually needs to work.
Who touches it. What triggers it. Where information comes from. What your team needs to see. Which parts should be automated. Which weird exceptions are actually important. Then I build around that.
i build the system around your business. Not the other way around.
my approach
TEAM HANDOFF + TRAINING
DOCUMENTATION
ROLE SPECIFIC VIEWS
AUTOMATIONS THAT MAKE SENSE
THE WORKFLOW MAPPED OUT
A SYSTEM YOUR TEAM WILL USE
Because here's your new system, good luck! is not implementation.
Enough so that nobody needs institutional folklore.
Your team sees what they need without digging through everything else.
Not automation for the sake of being fancy.
So every step actually has a reason to exist.
Not a prettier version of the same problem.
what you get
one full system. build properly.
REAL BUILD REAL TIME BACK REAL SYSTEM
"CLIENT ONBOARDING USED TO TAKE THE BETTER PART OF 2 HOURS. NOW IT RUNS FROM FIRST PAYMENT THROUGH PORTAL INVITE + TOUR.”
becca wright · wright social solutions
You have no clue what’s actually broken yet. The problem touches six different systems and every department. You’re looking for a generic template. You want me to recommend a tool without understanding the workflow. You’re hoping one build will fix an entire operating model that needs an overhaul.
probably not for you if:
You already know which system is causing the most pain. Your team keeps working around the same thing. You’re sick of explaining how it works. You know it needs to be rebuilt, but you do not have the time or desire to become the person who builds it. You want something built around your actual business, not a template.
THIS IS FOR YOU IF:
I hand it over, train the people who need it, and make sure they know what to do without routing everything back through you.
I work through the workflow, ownership, data, views and automations, then build the system around how your team actually works.
You show me the current setup, what’s driving everyone nuts, and what the system actually needs to accomplish.
Client onboarding, project management, internal operations, CRM workflows, reporting, team dashboards, automations, tool handoffs, and other contained systems that are causing one very specific problem.
If it’s one clear system that needs to work better, this is probably the right place to start.
Not necessarily.
If you already know what’s broken and the problem is contained, we can go straight into a Solo Build.
If you’re looking at the whole business thinking “I don’t even know where to start,” the Systems Audit is the better first move.
Maybe.
If Notion is the right tool for the workflow, absolutely. If it isn’t, I’m not forcing your business into it just because I know how to build there.
The tool comes after I understand how the system actually needs to work.
Usually, yes.
I’ll work within your current stack when it makes sense and tell you if something genuinely needs to change.
I’m not interested in making you replace perfectly good tools just to create more work.
If one contained system is the problem, Solo Build.
If fixing that one thing immediately uncovers five connected workflows, multiple handoffs, founder dependencies, and tool issues, you’re probably looking at a Systems Overhaul.
You do not need to figure that out perfectly before you reach out.
Your team gets the system, the documentation they actually need, and training so they know how to use it without constantly routing everything back through you.
The goal is not just to hand you something that works. It’s to make sure your team can actually run it.
That happens.
Sometimes one broken system is actually connected to a much bigger operational problem.
If it makes more sense to move into a Systems Overhaul, your Solo Build investment is credited toward that next step.