sound familiar?
By the time most founders find me, they have already tried a few things. The course that gave them a framework and nobody to build it. The hire who was great at tasks but could not see the operational picture. The tool that was supposed to fix everything and created three new problems instead.
My job is to come in, understand the actual business, find where the real friction is, and build the infrastructure that lets it run without you in the middle of everything. Strategy, systems design, and actual implementation. I can have the executive conversation in the morning and start building the systems by the end of the day.
I work specifically with service businesses between $500K and multi-seven figures who have real teams, real clients, but operational infrastructure that was built to survive rather than to scale.
what i actually do
"What I am building is something around your judgment, not around your absence. A business that works with you at the helm."
what's really going on
02
Each one made sense when you added it. Together they have created a situation where no one has the full picture, data lives in four different places, and pulling it together requires someone to do it manually. Usually you.
01
Not because they are incapable. Because the system requires your approval or your institutional knowledge at almost every turn. Fine at $200K. At a million and above it is costing you.
03
The assumption is that growth creates margin to fix operations. It tends to do the opposite. More clients means more complexity means more places the current model strains under the weight of it.
04
Client onboarding questions that come up every time. Team members asking about things that should be documented. You handle them because handling them is faster than building a system. But you have been doing that for years.
veronika popyk founder, herón design studio
Some founders come in knowing exactly where things are breaking. Others need the diagnosis first. Either way, we end up in the same place.
START HERE
MOST COMMON ENTRY
FULL ARCHITECTURE
FROM $750
FROM $3,000
FROM $10,000
Financial implications of what stays, goes, changes
A precise operational diagnosis showing where complexity erodes your time, margin and sanity with a prioritized correction plan.
Clear map of where you're leaking time and money.
Identification of your highest-leverage fix
A prioritized correction sequence. Not a list...a plan.
Focused implementation. We go into the machine, remove the redundant, consolidate the fragmented, and rebuild the parts creating drag. This is where breathing room starts.
Full breakdown: what works, breaks, bottlenecks
Workflow redesign and tool consolidation
Decision authority rebuilt into team structure
One AI workflow or custom ops dashboard
A comprehensive rebuild of the entire operation environment. Ownership. decision flow, delivery, systems, financial visibility, automation, and leadership cadence.
Complete operating environment redesign
Financial intelligence embedded into execution
Automation layers that create real leverage
A business that runs, even when you don't.
The operational changes matter, but that is not what people talk about afterward. They talk about what it felt like to finally run the thing they built.
veronika popyk
founder, herón design studio
8-week engagement. Full operational rebuild. The result wasn't just a better business. it was a different relationship with the business she'd built entirely.
"In just 30 minutes, she found multiple gaps in my agency that would ultimately cost me dollars, time and potentially legal issues. Lori's candor throughout was a bonus."
"I'm finally able to work less while more than doubling my income from last year. You've forever changed my business and my life."
"Under CEO Haus, my business witnessed remarkable transformations. Significant revenue increases alongside a reduction in operational overwhelm have greatly changed how my business operates."
jenn hartmann
founder, neat the agency
founder, pitch please
alyssa troncoso
founder, reign a beauty collective
co-founder, slice strands
aja miyamoto
founder, opanova digital
founder, sakura web designs
when people usually call
A lot of founders have known they needed this for a while. Then something concrete happens and the knowing turns into doing.
The follow-up that did not happen. The onboarding that felt rough. The renewal conversation nobody had. When you look at what went wrong the answer is that there was no system for it. Nobody owned it.
In the exit conversation they say something like it was hard to know what winning looked like here. You have heard some version of that before. You will keep hearing it until the structure gives people something solid to work inside of.
A weekend that got swallowed. A trip where you were physically there and mentally somewhere else. You built the business for a reason. If the reason is quietly disappearing, that is worth paying attention to.
A partner, a senior hire, someone doing due diligence. They want the process docs, the decision framework. And the honest answer is that most of it lives in your head. That conversation has a way of making the problem impossible to ignore.
ready when you are
The audit is where we start. Thirty minutes, a clear breakdown of what is creating drag, and a concrete sequence for addressing it. Most people leave knowing more about their operational gaps than they have been able to articulate in years.
Questions first? Click the bubble in the bottom right corner of your screen to message me directly. No bots, no forms, no funnels.
The CEO Extraction Plan helps you pinpoint where you’re stuck, shows you exactly what to delegate, and gives you a simple path to step back—so your business runs without you at the center.